Help

Customer Care

We are here for you, contact us if you have any questions about your order or our products.

Online Orders & Support

For all questions regarding online orders:

support@teardropjewellery.com

Press inquiries

For press and media inquiries:

press@teardropjewellery.com

Collaborations

For collaborations and partnerships:

collabs@teardropjewellery.com

Opening hours:

Monday - Friday: 9:00 AM - 6:00 PM (CET)

Saturday: 9:00 AM - 12:00 PM (CET)

We respond to all emails within 24-48 hours on working days.

Returns & Exchanges

Information about returns, exchanges and our return policy can be found here:

Click here for return information

Shipping information

You can find all the details about shipping times, costs and tracking here:

Click here for shipping information

Follow us

Stay up to date on new collections and exclusive insights: